FAQs

FAQs:

 

  1. What are the shipping charges and delivery time within Pakistan?

We provide complimentary nationwide shipping, with delivery typically within 48-72 business hours.

  1. What are the payment methods?

Clients can conveniently pay for their desired products through online bank transfer, PayPal, or Western Union. We do not offer cash on delivery.

  1. What is the exchange policy?

Once purchased, our products cannot be returned or exchanged.

  1. Are your saris stitched?

The pleats of the sarees are not stitched. Pleats are made to measurements so your tailor can do that but fall is already there. They are ready to wear if you can make the pleats in the traditional way and if you can manage without stitched pleats. Our sarees come with an unstitched complimentary blouse.

  1. Do you have stitched blouses?

We do not offer  stitched blouses.

  1. Do you provide stitching for the sarees?

We do not provide stitching services.

  1. Do you have a store we can visit?

We’re a home based small business based in F11/4, Islamabad, you can call and visit us: +923145449008.

(Map locations can be added maybe?)

  1. Are your products made in Pakistan?

Yes, we take pride in being a made-in-Pakistan brand. Each of our articles is crafted with exclusivity and uniqueness.

  1. Do you accept custom orders?

We do not offer customization services for sarees.

  1. Do you accept orders for sold-out products?

We rarely reproduce designs to preserve the exclusivity of our collection. Our aim is to provide our clients with a unique experience, ensuring that their sarees make a statement and stand out from the crowd.

Naila's Vision

Naila, the powerhouse behind Dhalak, has transformed her passion for traditional South Asian attire into a flourishing small business. Her dedication to preserving and enhancing the beauty of sarees and shalwar kameez is what drives the brand forward. Naila's commitment to quality, attention to detail, and love for the craft ensure that every article from Dhalak is a masterpiece, reflecting a signature artisanal touch to the rich heritage of South Asian fashion.