Frequently Asked Questions

Please read our FAQ before sending us a message.

HOW DO I PLACE AN ORDER ONLINE?

Click on the product you want to purchase. Choose choose add to cart option.You can now see your shopping cart. If you want to purchase another item, click on CONTINUE SHOPPING button. If that’s all you want, click on PROCEED TO CHECKOUT.Register your account if you are a new customer and continue to payment options. Fill in your contact details, preferred shipping & payment method and click on CONTINUE button.Your order will then be placed successfully

What if the product color varies?

Dhalak ensures that the product descriptions and photographs provided on this web site are accurate and life-like. Whilst the reproduction of colors and styles contained on the photographs shown on this web site are as accurate as image and photographic processing will allow, Dhalak does not accept responsibility for slight variances in color or style.

WHAT PAYMENT METHODS DO YOU OFFER?

Other than Cash on Delivery, we accept all Debit and Credit Cards.

IS IT SECURE TO USE MY CREDIT CARD ON YOUR SITE?

Your personal online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system.

What is the Exchange Policy?

If you are not satisfied with your purchase, you may exchange it with another product. You must email the problem within 7 days of purchase along with the original receipt at contact@dhalak.com.pk.

Send us an email